Pehnava

Return/ Refund Policy

 

Return Policy 

In order to be eligible for a refund, you have to return the product within 14 days of your purchase.

The goods must be in the same condition that you have received it and undamaged in any way.

Shipping, handling, and any applicable tax are not refundable.

Please note: shipping costs to process returns are not covered by us. 

Processing Time 

After we receive the item(s), our team will inspect it and process your return.

The money will be refunded to the original payment method you used during the purchase.

For credit cards, it may take 5 to 10 working days for a refund to show up on your credit card statement.

If goods are damaged or not in their original condition and the refund has been processed after the 14 days of purchase, you will not be eligible for a refund.

If you have any more questions, feel free to contact our customer support team.